Terms & Conditions


This website and online shop is operated by:
Impossible B.V., a Dutch limited liability company, registered with the Netherlands Chamber of Commerce under no. 819974420, with business address at Hoge Bothofstraat 45, 7511ZA Enschede

Executive Directors
Andrew Billen, Karel Frederik van Dongen
00 800 577 01500
VAT registration number


For Polaroid Originals-Branded and Impossible-Branded Products and Cameras Refurbished by Impossible Only

The statutory warranty conditions apply subject to the following deviations:

1. Impossible will remove defects during the statutory warranty period by substitution, unless a repair is possible and financially appropriate.

2. The warranty period for refurbished cameras is limited to one (1) year.

3. Film, film shield, and filters are excluded unless storage and use have been fully compliant with the guidelines, including but not limited to, technical specifications, user manuals, tutorials, and customer service communication, of Impossible B.V., Postbus 242, 7500 AE Enschede, The Netherlands.

Terms & Conditions

1. Scope

These general terms and conditions govern the sale of goods by Impossible B.V. ("Impossible" or "we") to consumers via Impossible's website polaroidoriginals.com ("Website"). If you do not act as a natural person for purposes which are outside your trade, business, craft, or profession you cannot order from the Website. In this case please contact service@polaroidoriginals.com.

If these general terms and conditions are inconsistent with any of our further terms, guidelines, or conditions applicable, those terms, guidelines, or conditions shall prevail.

Words referring to the singular shall include the plural and vice versa. References to a person shall include an individual, a company, a corporation, and/or partnership.

Please read these conditions carefully before placing an order with Impossible. By placing an order with Impossible you signify your agreement to be bound by these general terms and conditions.

2. Conclusion Of The Contract

Before you can order any goods you need to fill in some personal details. You need to be registered with a valid personal email address that you access regularly, so that inter alia order confirmation emails can be sent to you. For the avoidance of doubt, we are not obliged to accept an order.

Your order is an offer to Impossible to buy the goods in your order. When you place an order to purchase goods from Impossible, we will send you an email confirming receipt of your order and containing the details of your order (the "Order Confirmation Email"). The Order Confirmation Email is acknowledgement that we have received your order and does not confirm acceptance of your offer to buy the goods ordered. Your order remains valid as an offer until we accept or decline your order or, if earlier, when we receive your notice revoking your order. We only accept your offer, and conclude the contract of sale for the goods ordered by you, when we dispatch the goods to you and send an email confirmation to you that we've dispatched the goods to you (the "Dispatch Confirmation Email") in each case within five (5) days after we received your order.

You consent to receive sales invoices electronically via email. Information on orders and shipments are also accessible in the customer account and the shipping information.

In case of a conversion of points from our loyalty program the terms of this loyalty program apply.

Please note that we sell goods only in quantities which correspond to the typical needs of an average household. This applies both to the number of goods ordered within a single order and the placing of several orders for the same good where the individual orders exceed a quantity typical for a normal household.

Any details, drawings, pictures, technical data, description of weight, size, or performance stated on the Website are for information only. We do not guarantee the correctness of any of the aforementioned details. The kind and scope of the goods will be detailed in the Order Confirmation Email and will be the sole decisive factor.

3. Payment And Pricing

Within the European Union ("EU") all prices are inclusive of legally applicable VAT.

In case your order shall be sent to a country outside the EU, all prices are net prices excluding any VAT and excluding any service charge, if any, depending on the carrier and on the country of destination. Pursuant to applicable law VAT and service charge, if any, are usually to be paid to the carrier at/after delivery of the goods to the specified destination. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Impossible, you are considered the importer of record and must comply with all laws and regulations of the country in which you will receive the goods. You are responsible for assuring that the goods can be lawfully imported to the destination country.

The purchase price and the shipping costs are due without any deduction. All payments are due in the currency shown on the Website. In case your bank account is held in another currency you bear any costs, if any, for currency exchanges to the currency shown on the Website.

You may pay your purchase via Visa card, MasterCard, Amazon Pay, or PayPal. However, we reserve the right to offer less than this range of and/or different payment options. We generally charge your credit card at the time you place your order. If we or you have cancelled your order before we have accepted your order, then we will promptly refund any payment already made by you to us for the order of the respective goods.

Payment via these payment methods is processed by the respective financial service provider. Impossible does not have access to this sensitive data.

In case of the infeasibility of a payment method chosen by you (including, but not limited to, due to insufficient funds or due to incorrect data) you are obligated to compensate any additional costs this infeasibility might lead to.

4. Delivery

Unless agreed otherwise, delivery will be made to the delivery address stated by you when placing your order. Please be aware that we cannot deliver to PO boxes.

Delivery will be made via a carrier of our choice. However, we hereby explicitly reserve the right to offer a choice between different carriers and/or different forms of shipping (e.g. express or standard). You bear the shipping costs which depend on the weight of the ordered goods, the chosen form of shipping (e.g. express or standard), and the delivery address. Our current shipping costs can be calculated here. We do our very best to keep your shipping costs within a reasonable range, but decided to only offer traceable courier services as all our goods are highly fragile and should reach you the best and fastest way possible.

We list availability information for goods sold by us on the Website including on each good a respective information page. Beyond what we say on that page or otherwise on the Website, we cannot be more specific about availability. As we process your order, we will inform you by email as soon as possible if any goods you order turn out to be unavailable and you will not be charged for those goods.

Please note that unless otherwise stated on the Website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.

If not stated otherwise, all goods are in stock and all orders will usually get sent out in a timely manner. We cannot guarantee any firm delivery dates.

Should your shipment arrive at your delivery address damaged, please do not accept the shipment, or have the courier confirm the damage. Since courier services will not accept damage complaints that are filed at a later date, we will not be able to offer compensation or replacement in such cases.

5. Passing Of Title And Risk, Retention Of Title

Unless otherwise required by law or outlined in these general terms and conditions, property in the goods passes at the time of delivery to you or a third party other than the carrier and indicated by you. At the same time the risk of deterioration in the goods passes to you.

Any good delivered to you or to a third party indicated by you remains our property until it has been fully paid. You or such third party indicated by you are/is obligated to handle the goods with due care until title in them has been transferred to you or such third party indicated by you.

6. Right Of Withdrawal And Consequences Of Withdrawal

In case you are a natural person who is acting for purposes which are outside your trade, business, craft, or profession, and the shipping address to which the goods shall be delivered is within the EU, the following instructions on withdrawal apply to you.

Right Of Withdrawal

You have the right to withdraw from your order contract within fourteen (14) days without giving any reason.

The withdrawal period will expire after fourteen (14) days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, (i) physical possession of the goods or (ii) in case of one order of multiple goods by you and delivered separately physical possession of the last good or (iii) in case of one order of a good consisting of multiple lots or pieces physical possession of the first good.

To exercise the right of withdrawal, you must inform us (by mail to: Impossible B.V., Postbus 242, 7500 AE Enschede, The Netherlands; or by email to: service@polaroidoriginals.com) of your decision to withdraw from your order by an unequivocal statement (e.g. a letter sent by post or email).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects Of Withdrawal

If you withdraw from your order, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen (14) days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen (14) days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of (fourteen) 14 days has expired.

You will have to bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods. We hereby explicitly point out that we cannot accept the return of opened film packs unless for defects of the film not due to you not complying with our guidelines.

Model Withdrawal Form

To Impossible B.V., Postbus 242, 7500 AE Enschede, The Netherlands, email service@polaroidoriginals.comservice@polaroidoriginals.com:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) order of the following items (*)/for the provision of the following service (*),

Ordered on (*)/received on (*),

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),


(*) Delete as appropriate

You or the third party indicated by you are/is obligated to handle the goods with due care for the whole return period.

In case of a withdrawal you have to bear the return shipping costs. If you received an incorrect good (e.g. a good differing from the good you ordered and/or listed in your Order Confirmation Email) or a damaged good, please contact our customer service. Impossible will undertake to provide prompt replacement with the correct good and assume all return shipping costs.

Unless otherwise required by law or outlined in these general terms and conditions, property in the returned goods passes at the time of delivery to us. At the same time the risk of deterioration in the goods passes to us. This means that in case the good is damaged because of e.g. poor packaging and/or by the return carrier, you bear the risk of such deterioration.

7. Returns

Irrespective of any statutory right of withdrawal, you may return any of the ordered goods for a full refund within fourteen (14) days of your receipt of the respective goods after contacting us at our customer service centre as stated in section 20 below and receipt of a respective return authorization number. The returned goods must be in unused, unopened, re-sellable condition with all original packaging and documentation. You will be credited the full purchase price paid for the returned goods including our initial shipping charge. You are responsible for the shipping costs of your return shipment and bear the risk of loss and/or deterioration of the return. However, this right of return does not restrict any of your statutory rights including any right of withdrawal.

Impossible does not take title to returned goods until the goods arrive at the return address destination. At our discretion, a refund may be issued without requiring a return. In this situation Impossible does not take title to the refunded goods.

8. Information On Goods

All information about the goods on the Website is provided for information purposes only. We recommend that you do not rely solely on the information presented on the Website. Please always read labels, warnings, and directions provided with the goods before use.

Impossible accepts no liability for inaccuracies or misstatements about goods by manufacturers (unless Impossible is shown as the manufacturer of the respective good) or other third parties. This does not affect your statutory rights.

9. Limitation Of Liability

Our services and all information, content, materials, goods, and other services made available to you by us are provided by us on an "as is" and "as available" basis, unless otherwise specified in writing. We make no representations or warranties of any kind, express or implied, as to the operation of our services, or the information, content, materials, goods, or other services made available to you by us, unless otherwise specified in writing. You expressly agree that your use of our services is at your sole risk.

Impossible and its Affiliates (as defined below) will not be responsible for (i) losses that were not caused by any breach on our part, and/or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), and/or (iii) any indirect or consequential losses that were not foreseeable to both you and us when the contract for the sale of goods by us to you was formed. "Affiliate" means a subsidiary of Impossible or a holding company of Impossible or any other subsidiary of that holding company.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your right to have the goods sent to you within a reasonable time. 

However, we will be liable in case a damage was caused by us or any of our Affiliates intentionally or due to gross negligence. Furthermore, we will be liable for slight negligence and for the breach of an essential contractual obligation the performance of which enables the execution of a contract and on compliance of which the contractual partner usually relies and may rely. In this case we will only be liable in respect of the foreseeable damage which is typical for such contract. We are not liable for a slight negligent breach of any other than the mentioned obligations.

However, the limitation of liability does not apply in case of harm to life, body, or health or in case of fraudulent concealment of defects. Any product liability remains unaffected by the limitation of liability.

Communication via the internet cannot be guaranteed to work free from defects and/or at any time. Therefore, we are not liable for the availability of our online services and/or the Website.

10. Warranties

To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We will not be liable for any damages of any kind arising from the use of any of our services, or from an information, content, materials, goods, or other services made available by us to you, including, but not limited to, direct, indirect, incidental, punitive, and consequential loss or damages, business interruption unless otherwise specified in writing. Without limiting the foregoing, our liability arising with respect to an order will not exceed the total fees paid or payable related to a specific order. For used goods such warranty is limited to one year of your purchase of such used good. However, such used goods are warranted only to work properly.

In case of a replacement or refund due to a defect good you are obligated to send the replaced good back to us at our expense within fourteen (14) days after receipt of the replacement good. You agree to keep the good in its current condition available for us or for a person/company engaged by us for this purpose to inspect within a reasonable time. In case of a breach of your obligation to keep the defect good in its current condition we hereby reserve the right to claim damages from you pursuant to applicable law. At our discretion, a refund may be issued without requiring a return.

Impossible only warrants such quality as was given at the time of the rendering or acceptance of the goods. This means that in case of a purchase of a refurbished camera you usually do not buy a specific camera but a camera out of a range of certain cameras (e.g. Polaroid 600 Camera - Square). In consequence this means that in case of a replacement the replacement camera will be out of that same range but might differ from the camera replaced. Impossible will remove defects during the statutory warranty period by substitution, unless a repair is possible and financially appropriate, in any case at Impossible's sole discretion.

Unless otherwise required by law or outlined in these general terms and conditions, property in the returned goods passes at the time of delivery to us. At the same time the risk of deterioration in the goods passes to us. This means that in case the good is damaged because of e.g. poor packaging and/or by the return carrier, you bear the risk of such deterioration.

11. Force Majeure

If we are affected by force majeure, we shall be relieved of our obligations under the concluded contract as we are affected by the said event. For the purpose of these terms and conditions force majeure shall be regarded as a cause beyond our reasonable control that prevents or delays our performance under the concluded contract, including but not limited to: (i) an act of God, plague, epidemic, explosion, fire, destruction of machines, equipment, factories, and any kind of installation, prolonged break-down of transport, telecommunication, or electric current, or accident; (ii) war (whether declared or not) or threat of war, armed conflict or the serious threat of same (including but not limited to hostile attack, blockade, military embargo); (iii) strikes; or (iv) acts, restrictions, regulations, bye-laws, prohibitions, or measures of any kind on the part of any governmental, parliamentary, or local authority whether lawful or unlawful. For the duration of a force majeure event we shall be relieved of the obligations of the concluded contract as we are affected by the said event. If the force majeure in question prevails for a continuous period in excess of three (3) months, you and we may terminate the concluded contract.

12. Insolvency Proceedings

In case any corporate action, legal proceedings, or other procedure or step is taken in relation to the suspension of your payments, or any analogous procedure or step is taken in any jurisdiction, we may terminate any contract concluded with you at any time and retain any advance payment and you shall indemnify us against all claims, losses, damages, liabilities, costs, and expenses of whatsoever nature resulting from any such termination and all sums due to us from you shall become immediately payable.

13. Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in the Website and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

14. Place Of Performance, Choice Of Law And Jurisdiction

The place of performance of any deliveries is at our registered seat in Enschede, the Netherlands.

These general terms and conditions are governed by and construed in accordance with the laws of the Netherlands without the Dutch conflict of laws principles and without the application of the United Nations Convention of Contracts for the International Sale of Goods (CISG).

You agree to submit to the jurisdiction of the courts of the Netherlands. This means that a consumer residing in an EU member state may bring a claim to enforce its consumer protection rights in connection with these general terms and conditions in the Netherlands or in the EU member state in which the consumer lives.

15. Conflicting Customer's Terms

These terms and conditions shall prevail over any separate terms put forward by you. Any conditions you might submit, propose, or stipulate in whatever form and at whatever time, whether in writing, by email, or orally, are expressly waived and excluded.

16. Waiver

No failure to exercise, nor any delay in exercising any of Impossible's rights or remedies shall operate as a waiver, nor shall any single or partial exercise of any of Impossible's rights or remedies prevent any further or other exercise or the exercise of any other right or remedy. Impossible's rights and remedies provided in these general terms and conditions are cumulative and not exclusive of any rights or remedies provided by law.

17. Minors

We do not sell goods for purchase by minors. If you are under 18 you may only order with the involvement of a legal representative.

18. Severability

Should at any time any provisions of these terms and conditions be or become void, invalid, or due to any reason ineffective, this will not affect the validity or effectiveness of the remaining provisions and these terms and conditions will remain valid and effective, save for the void, invalid, or ineffective provisions.

19. Our Contact Details

You can contact us on service@polaroidoriginals.com

20. Information About Online Dispute Resolution

The EU Commission provides on its website a platform for its online dispute resolution platform on www.ec.europa.eu/consumers/odr This platform shall be a point of entry for out-of-court resolutions of disputes arising from online sales and service contracts concluded between consumers and traders.

21. Updates On These General Terms And Conditions

These general terms and conditions were last updated on 13 September 2017. Please check back regularly to stay informed of updates to these general terms and conditions.

In case you have any questions about these terms and conditions or your personal experience dealing with the Website please contact us on service@polaroidoriginals.com.

Privacy Policy

Impossible B.V. ("Impossible" or "we") is committed to respecting the privacy rights of visitors to its website ("Privacy Policy"). This Privacy Policy explains how we collect, store, and use personal data about you when you browse polaroidoriginals.com (the "Website"), shop with us or otherwise provide your personal data to us.  This Privacy Policy applies regardless of how the Website is accessed and will cover any technologies or devices by which Impossible makes the Website available to you. Please read this Privacy Policy carefully as by accessing, browsing or otherwise using this Website you confirm that you have read and understood this Privacy Policy.  If you do not want your data to be used as set out in this Privacy Policy, you should not use this Website.

1. Who we are

Impossible B.V. is a company registered with the commercial register for Oost Nederland in The Netherlands (registration number 08182413) whose registered office is at Hoge Bothofstraat 45, 7511 ZA Enschede, The Netherlands (Postbus 242, 7500 AE Enschede, The Netherlands). Impossible is part of the Impossible group of companies.

We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Directive 95/46/EC and applicable national data protection legislation, as updated from time to time.

2. The personal data we collect about you

When you make purchases from Impossible (including purchases made on any device) we and/or our third party data processors acting on our behalf may collect the following personal data about you:

  • your name;
  • your billing and delivery postal addresses, phone (including mobile phone) and email details;
  • your user name and password;
  • your IP address;
  • where you have registered with us;
  • where you place an order with us;
  • your communication and shopping preferences; and 
  • your browsing and online shopping activities.

We may also collect some or all of the above personal data about you when you access and browse this Website, including when you sign up to receive Impossible newsletters. We may also collect some or all of this personal data from third parties who have your consent to pass your details to us.

We may ask you to provide a credit card number or other payment service details when making a purchase, however all credit card numbers or other payment service details you provide through on the Website are processed and/or stored by a third party credit card or payment facilitator or processor, and not by us.

3. How we may store and use your information

Impossible (and third party data processors acting on our behalf) may collect, store and process your personal data:

  • to make this Website available to you and to provide you with content which is tailored to your individual tastes;
  • to maintain any registered account that you hold with us;
  • with your agreement, to contact you (including by push notifications and email) about promotional offers and products and services which we think may interest you;
  • for customer satisfaction and market research purposes;
  • to provide our goods and services to you and for associate purposes, including verifying your identity;
  • for research, analysis, testing, monitoring, risk management, and administrative purposes; and
  • for any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud prevention and combating and related purposes).

In addition, we may collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes.  However, no single individual will be identifiable from the anonymised details we collect for these purposes.

We will not disclose, sell, trade, or rent your personal data to any third party, save for any disclosures of your personal data detailed in this Privacy Policy.

In the event that a third party acquires all or part of our business and/or assets, we may disclose your personal data to that third party in connection with the acquisition. Furthermore, we reserve the right to disclose your personal data to third parties as part of any business or asset sale carried out because Impossible has gone into insolvency or any similar situation, but only where lawful and compliant with the applicable data protection legislation, as amended from time to time. We may also disclose your personal data where necessary to comply with applicable law or an order of a governmental or law enforcement body.  

3.1. Email newsletter

Impossible will collect personal data in case you subscribe to the email newsletter. This data will be forwarded to and processed by MailChimp. You can find MailChimp's privacy policy under https://mailchimp.com/legal/privacy/. Such data will be used for our own advertising purposes. You may unsubscribe the newsletter at any time by clicking the relevant link in the newsletter. Furthermore, we provide you with the ability to control whether or not to receive e-mail newsletters through MailChimp's newsletter preference centre which is accessible by clicking https://goo.gl/Hoo288. Once we have processed your opt-out request we will not send you newsletters unless you opt back in to receiving such communications.

For the creation and distribution of the newsletters we transfer your personal data to a third party servicer.

3.2. Loyalty program

When ordering products on the Website you automatically enrol in a loyalty program facilitated by a third party. For this purpose, encrypted personal data and encrypted data regarding your order such as order value and potential discounts are transferred to and stored by such third party and will only be used to perform its services in connection with the loyalty program.

3.3. Personalised banner advertising

If you browse this Website you may receive personalised banner advertisements whilst browsing other reputable websites.  We are committed to providing you with information on products and offers which are relevant to you.  When you visit other websites you may see an advertisement for Impossible because you visited this Website.

Google Analytics, Google Analytics for Display Advertising and AdWords Remarketing

This Website uses Google Analytics, Google Analytics for Display Advertising and AdWords Remarketing, web analytics services provided by Google Inc. ("Google") and using cookies. The information generated by the cookies will be transmitted to and stored by Google on servers in the United States of America. Google will use this information on Impossible's behalf for the purpose of evaluating your use of the Website, compiling reports on Website activity for us and providing Impossible other services relating to website activity and internet usage. The IP address that your website browser conveys within the scope of Google Analytics, Google Analytics for Display Advertising and/or AdWords Remarketing will not be associated with any other data held by Google. The privacy policy for these Google services can be found under https://www.google.com/intl/en/policies/privacy/.

Social Networks

Some pages on the Website load information from social networks to enable targeted advertising for our products on the social network platform which is activated every time someone opens a web page where the code is installed. This piece of code sends such general hashed information about the actions people take on the website to the social network to help the website provider to target its advertisements to the people who took an action on its website.

Visual Website Optimizer

This Website uses a website analytics service which collects, evaluates, and stores anonymized customer data for the purpose of optimizing the use of the Website and for advertising purposes.


This site uses technology from Outbrain Inc. ("Outbrain", 39 W 13th Street New York, NY 10011 USA). This makes it possible to target or collect analytics regarding those internet users with advertisements who have already been interested in our offers on our partners' websites. The technology depends cookie-based analysis of user's behavior. This advertisment will only appear on Outbrain, either on the Outbrain Engage or the Outbrain Extended Network. If you do not want to see interest-based advertising, you can disable this feature here.


This Website uses a retargeting technology which uses cookies.

Live support system

This Website collects and stores anonymized data to operate a live chat system to answer live support inquiries which uses cookies.

Web beacons and flash cookies

We and/or third party data processors acting on our behalf may also use web beacons and flash cookies. Web beacons are embedded in a website or email and allowing to check if a user has accessed certain content of such website or email. Flash cookies are pieces of data that websites which use Adobe Flash may store on a user's computer and can be used to store user preferences, save data from flash games, or to track a user's internet activity.

3.4. International transfers

We may transfer personal data that we collect from you to third party data processors located in countries that are outside of the European Economic Area and to other Impossible group companies in connection with the above purposes.  Please be aware that countries which are outside the European Economic Area may not offer the same level of data protection as the European Union, although our collection, storage, and use of your personal data will continue to be governed by this Privacy Policy.

4. Security

We use internet standard encryption technology ("SSL" or "Secure Socket Layer" technology) to encode personal data that you send to us when placing an order through the Website. To check that you are in a secure area of the Website before sending personal data to us, please check that your website browser displays an image of a closed padlock or an unbroken key at the beginning of the website address.

However, please note that whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the internet can ever be guaranteed secure.  Consequently, please note that we cannot guarantee the security of any personal data that you transfer via the internet to us.

5. Spoof/false emails

We will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from us asking you to do so, please ignore it and do not respond. You may forward any such e-mail to service@polaroidoriginals.com.

6. Your rights

You have the following rights:

  • the right to ask what personal data we hold about you at any time;
  • the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and
  • the right to opt out of any marketing communications that we may send you.

For security purposes we may occasionally request proof of identity before we are able to disclose personal information to you. If you wish to exercise any of the above rights, please contact us using the contact details specified above.  However, if you wish to unsubscribe from email marketing communications that we send you, you can most easily do this by clicking on the unsubscribe link at the bottom of any email newsletter we have sent to you.

7. Third party sites

This Website contains links to other websites operated by third parties.  Please note that this Privacy Policy applies only to the personal data that we collect through this Website and we are not responsible for personal data that third parties may collect, store, and use through their website. We recommend that you check the privacy policies of such other websites.

We do not exercise control over the websites that may be linked to the Website. These other websites may place their own cookies or other files on your computer, collect data, or solicit personal information from you.

8. Updates to this Privacy Policy

This Privacy Policy was last updated in March 2017. Please check back regularly to stay informed of updates to this Privacy Policy.

In case you have any questions about this Privacy Policy or your personal experience dealing with the Website please contact us on service@polaroidoriginals.com.